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Privacy Policy

Privacy Policy

We take our customer’s privacy seriously and we will only collect, record, hold, store and use your personal information as outlined below.


Data protection is a matter of trust and your privacy is important to us. We shall therefore only process your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.


You can visit our website and browse without having to provide your personal details. During your visit to our website, you may remain anonymous and at no time would we be able to identify you unless you have registered an account with us on our website and have logged on with your user name and password.


If you have any comments or suggestions, we would be pleased to receive them at our address or by contacting our Customer Service.

Handling of User information

1. Certain User information, including i) information registered through the user registration and ii) transaction histories regarding the Services will be recorded in the computers managed by Vitaltech.

2. Vitaltech will use information such as the registration data of User and transaction histories with Vitaltech for the following purposes:

       ● To deliver products and provide after-the-sale service

       ● To send brochures, direct mail (DM), FAX, and e-mail for delivering bargain information regarding Vitaltech's mail-order businesses and other related services/businesses

3. About the provision and deposit of personal information 
    The company name and organization name of a User, and the name, address, phone number, FAX number, birth date, and e-mail    address of a parson in charge, which Vitaltech has collected, will never be provided/disclosed to a third party, except such a case that any of the following applies.

       ● When information including server-registered information described in the previous paragraph is required to operate the Services

       ● When User agrees in advance that the registered information may be used

       ● For a business trust company* of Vitaltech where the personal information nondisclosure agreement has been made, when Vitaltech entrusts the handling of personal information within the scope required for accomplishing the utilization purpose that has been disclosed to User, (where a business trust company* is a company such as a courier company which delivers products ,brochures, and direct mail (DM), a communication carrier which transfers telephone communications, FAX, and e-mail, a label-printing company which prints destination labels for delivering products, brochures, and direct mail, a credit card company which
          has been specified by User to pay by card, and a consignment company which collects unpaid money)

When Vitaltech uses personal information together with a group company of Vitaltech, within the scope required for accomplishing the utilization purpose that has been disclosed to User

 5. When Vitaltech needs to refer personal information to a personal credit record agency, to check the paying ability of User

 6. When a credit card company requests Vitaltech to check if a card has been illegally used

 7. When Vitaltech has to respond to a request for providing personal information from the court, for example, according to the laws and  regulations

 8. When Vitaltech needs to provide companies which manufacture products certain personal information necessary for export related documents preparation for observe laws and regulations.

 9. When Vitaltech needs to protect the rights or resources of Vitaltech

When Vitaltech has to protect the benefit of other User

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